Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. 9 Some other shitty excuse If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. It will take only 2 minutes to fill in. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. The council press office has failed to issue any press release to Inside Croydon on this important matter. She said: I will be voting against the 15% rise in council tax. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. The council usually does all in its powers to avoid logging missed bin collections. In the event of an emergency, the 020 8604 7124 hotline remains available. Have a useless executive team Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Fastest way to get help is online. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Hundreds of people descended on . . Get in touch with us online, by phone or in person. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. The scheme was introduced very quickly, leaving councils little time to prepare. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. giving feedback If you wish to simply change the date of your Direct Debit, contact us. You misappropriated the funds for something else by accident Show The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Plans to increase council tax in Croydon by 15% have been approved by the government. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Births, deaths, marriages and citizenship, comment or object to a planning application. What's the least amount of exercise we can get away with? The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. If you are emailing us with your change of date then include your name, account number and preferred date. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Some banks and building societiesmay not accept Direct Debit instructions. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Service temporarily unavailable. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 or post a comment below. You should never give out your bank details by phone or by text. Please i need help. pic.twitter.com/5PFiLmGWCv. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Which seems at odds with reality. Croydon Council Tax team History [ edit] A map showing the wards of Croydon from 2002 to 2018 I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Paying your Council Tax Find out who is responsible for paying Council. 0.1 England and Wales. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Your progress has been saved. Show For queries about your Council Tax or business rates bills contact your local council. If agreed the new scheme would start from April 2022. Revised, or reduced? 8. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Hide, Send feedback directly to the content team using our website feedback form. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. This includes those who receive Council Tax support., Hi Dear Sir or madam. 10 All the above. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? The council will never call you and ask you to give them your bank details over the phone or by text. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Anyone any ideas please? Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. You can check your balance, instalments, payments and view bills online 24 hours a day. Follow us on Flickr; Follow us on Youtube; Our address. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. But as Inside Croydon has reported, there are still many . He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. The council can take action to. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. For example, card cash accounts, post office accounts and most savings accounts will not. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. We are committed to making our website . Email: croyctax@croydon.gov.uk. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. 1. Read about our approach to external linking. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. You have accepted additional cookies. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. 4. The second part allows you to make a claim. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Your message wasnt delivered. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. You can also choose to wait until September to receive the rebate in this way. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. 6. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. It is a London borough council, one of 32 in the United Kingdom capital of London. We are committed to making our website accessible to all visitors. You will need your council tax account reference number for the bill you want to pay, if you know it. Sometimes we may call or text you. For example, choose the 1st, 5th, 15th or 25th of the month for payment. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Telephone: 020 8726 7000 Dont include personal or financial information like your National Insurance number or credit card details. 2023 BBC. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Well send you a link to a feedback form. Check with your provider first before proceeding. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. The application is in two parts. Show Its impossible to contact the council tax mob as well In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Croydon Council Tax team. ", Please see my statement below regarding Croydon Council's financial position. The BBC is not responsible for the content of external sites. Where to find. If you are emailing us with your change of date then include your name, account number and preferred date. Because nobody cares. Are IT illiterate Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. giving feedback Posted on February 20, 2023 by insidecroydon. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. You can get information on their. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. Thank. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. For example, Croydon Council has been given permission to hike council tax bills by 15%. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Have you received your 150 Council Tax energy rebate yet? Telephone: 020 8726 7000. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Bernard Weatherill House 8 Mint Walk Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. NEW Help improve this site by We have received an email to say that our application for the 150 Energy Rebate has been granted. But on May 30, the council invited residents to complete an online form to receive their rebate payment. We are experiencing high volumes of customer contact. For queries . Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Hide, Send feedback directly to the content team using our website feedback form. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Council tax is payable on properties that are empty, including second homes. Croydon residents are reminded to be aware of council tax rebate scams. Send us a message; Other ways to contact us . your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Russian minister laughed at for Ukraine war claims. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. We are committed to making our website accessible to all visitors. How much is your council tax increasing by? | We provide a large number of services for local people, businesses . Croydon is divided into 28 wards, electing 70 councillors. You can get information on their website. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Are Marie Antionette and forgot to pay the baker Based in Croydon and edited by Steven Downes. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. The 10,000 signature threshold for . This may take two months for those that pay less than 150 but the credit will show as that months entry. Send us a message and we'll get back to you as soon as we can. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. You can change your cookie settings at any time. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. We are committed to making our website accessible to all visitors. You'll usually have the. The messages may come from both the council and their form provider GrantApproval. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. This includes those who receive Council Tax support. Read about our approach to external linking. The first is a calculator which can give you an idea of what you may be entitled to. Have you received your emergency energy Council Tax refund yet? Unless hes on a promise and has to apply for payment of his wages via a website. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Due to this, we will respond to your enquiry within 4 weeks. NEW Help improve this site by I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The councils online form should take around 10 minutes to complete. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Do not close this page if you would like to continue. Contact us Get in touch with us online, by phone or in person. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Council Tax, get money off your bill The Penn report 2023 . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf.

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