DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 1-401-421-7005. Report suspicious items or activities to local authorities immediately. The Wannamaker Building TTY 1-800-745-5555. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. Vacant, Regional Inspector General for Audit 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG agreed with our recommendation. Need help applying for benefits online? Menu; Search; En Espaol; Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. (916) 930-2388 100 Penn Square East, Suite 502 You can also contact one of our investigative regional or field offices during regular business hours. Fax: (202) 616-4532, Phone: (202) 616-4620 In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Secure .gov websites use HTTPS With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. : DHS OIG agreed with this recommendation. Select your region below for information on your Regional Office andRegional Director. (214) 661-9530 Selina Boyd , Regional Inspector General for Audit Listing of key contacts organized by component agency. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Fax: (817) 385-2080, Phone: (303) 335-4201 Media Contacts Department White Pages Listing of key contacts organized by component agency. Field Office Location. They noted that this Risk Register is undergoing leadership review. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. No. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Your suggestions will be considered as the Office of Inspector General considers new projects. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Fax: (312) 886-7065, Phone: (817) 385-2071 2400 N Lincoln Boulevard Official websites use .gov In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. DHS OIG agreed with this recommendation. Report West Virginia Recipient Welfare; Report Health Care Crimes; In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Check-In Office. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Appointment notices will include more instructions for visiting USCIS facilities. Drive transformative change to improve DHS programs and operations and promote a safer homeland. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. 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Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Oklahoma Human Services (816) 268-0519 I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Oklahoma City, Ok73105 I was also the lead tech agent for the Albany, NY . We will continue to monitor DHS OIG's efforts to address this recommendation. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. (LockA locked padlock) Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 (LockA locked padlock) 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. . Information and guidance about COVID-19 is available at coronavirus.gov. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Ben Sanders, Assistant Regional Inspector General for Audit DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 DHS OIG agreed with this recommendation. Home Main Navigation. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. DHS OIG officials also provided an overview of resource allocation steps. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Return to top. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Home OIG (OA) Field Office. Official websites use .gov In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Report financial crime by contacting a U.S. Secret Service Field Office. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Field Office Location. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Please direct all media and/or general information inquiries to OPA. GAO was asked to review DHS OIG's management and operations. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Fax: (703) 413-1833, Phone: (703) 413-1855 A .gov website belongs to an official government organization in the United States. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. Fax: (202) 616-2051, Phone: (202) 616-4760 The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Fax: (212) 908-9035, Phone: (415) 355-2740 coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Official websites use .gov Sacramento, CA 95814 61 Forsyth Street, Room 19T30 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. (202) 566-2549. Providence, RI 02903. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. DHS OIG agreed with this recommendation. Directions. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Sam Nunn Federal Building In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Our diverse team of oversight professionals are . Field Office Location. (202) 566-2391. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. 1999 Bryan Street, Suite 1440 As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. 1010 Walnut Street, Suite 410 An official website of the U.S. Department of Homeland Security. Department of Homeland Security DHS OIG agreed with this recommendation. (LockA locked padlock) Children and Youth Fax: (415) 355-2731, Phone: (520) 620-7390 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. About Us . To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. DHS OIG agreed with this recommendation. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Answers to the most frequently asked question about DHS and its programs. The Inspector General also communicated this expectation in an agency-wide email. For more information, see our USCIS Visitor . field office Share. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. DHS OIG agreed with this recommendation. Washington, DC 20528-0305. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Western Region OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Main Navigation. > About 40 Fountain Street. Check-In Office. or https:// means youve safely connected to the .gov website. 500 12th St SW . DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. A .gov website belongs to an official government organization in the United States. View the map that shows the 10 regional office locations. Field Office Location. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). In September 2022, officials said they expect to complete work on a workforce plan by December 2022. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. We will continue to monitor DHS OIG's efforts to address this recommendation. 245 Murray Lane SW A lock Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. 200 Independence Avenue, S.W. > HHS Regional Offices. We will continue to monitor DHS OIG's efforts to address this recommendation. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. 7. . In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Office of Inspector General/MAIL STOP 0305 Main Navigation. (LockA locked padlock) As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs.

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