2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. If you bought the derailleur to install on a bike, a selection of wedges was included in the original packaging. $61.99. However, halfway through indexing,. Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. My LBS indicates that this is a known issue and may be a warranty item. Unfortunately, as great as it is, AXS drivetrains are still susceptible to some of the same problems as any normal drivetrain system, and some new issues as well. Both have had multiple issues with derailleurs not shifting and battery issues. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. - Pushing the function button on the rear derailleur to activate pairing mode works OK. - Pairing the front derailleur and shifters works, since the fast blinking in both occurs. Knock on wood but Ive had 4 etap groups and all have been flawless, for what its worth. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). did you check it previously? Rapidly ran through the cassette up and down. First, make sure the mounting height is correct. Make sure you do not install the olive backwards. It then will "wake up"/reconnect and execute all of the shift clicks at once. Repeat steps 3 and 4 until the pistons move smoothly and evenly. Failure to follow these proper steps can allow air to easily enter the system. Tutorial SickBiker 354K subscribers Subscribe 454K views 5 years ago See also: Sramm XX1 Eagle Derailleur. SRAM Red eTap AXS Rear Derailleur Pulley Kit (12 Speed) (Ceramic) Expected Sun, Apr 23, 2023 Not yet reviewed. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. SRAM's new AXS drivetrain sets the bar for performance, convince and durability- As with all rear derailleurs, proper setup is crucial to ensure they function at their full potential. Press and release to end pairing session. Cookie Notice Or you break down and maintain your bike. WatchHow To Video. Reinstall the battery in your front derailleur. Look at the back side of the front derailleur to see if the support wedge is installed and adjusted properly. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Best MTB Gear | I had this with etap Red and had to get the rear derailleur replaced under warranty. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Your local shop may already have one and can set up your front derailleur in a few short steps. When it arrived, everything was working just fine, the derailleurs would shift as you'd expect. When we asked sram tech support, it sounded like they didn't know that a yellow light could come on . Press and hold the AXS button on your front derailleur. Thanks to an ultra-lightweight fluid . 2. Accelerate the bike to a moderate speed, then firmly apply the brakes until you are at walking speed. The RD stops when it confronts that obstacle. Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. Either you have JavaScript disabled or your browser does not support JavaScript. SRAM X7/Type 2 10 Speed Rear Derailleur Hanger Bolt Kit. However, I noticed that the face of the FD's mount is flat whereas the overwhelming majority . This will typically take care of most shifting problems. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. SRAM X01 Eagle AXS Rear Derailleur Inner Cage Polar. Add to Basket. There's also the manual override on the rear derailleur that you could try without the shifter to see if it can manage more than 6 shifts also: You can also use the guide mark etched into the inner cage plate to set the height in the big ring. The RD worked without problems for 2 months and then started to jam and miss the shifts. Accelerate the bike to a faster speed, then very firmly apply the brakes until you are at walking speed. The troubleshooting guide below will take you through some common shifting issues, followed by their most likely causes and solutions. . From most accounts, the SRAM electronic stuff has been pretty reliable. Firmware Notes.png 108 KB Show previous admin responses (1) We're glad you're here In the event that youre running a drop-bar bike with a front derailleur, you could also swap the front/rear derailleur batteries over since the rear derailleur is usually the one doing most of the work and will run out first. AXS component firmware release notes are now available in AXS Mobile App version 1.6.7 and higher. The rear is the master and the FD is a slave, so the shifters are sending a signal. This is common after a crash and can spell disaster. This should mean that both units are paired and good to go. Add to Basket . The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. WatchHow To Video, C) Set brake lever fit with ReachAdjust. This might be a long shot to find answers, but I couldn't find any online. Use a derailleur hanger alignment tool to ensure that your hanger is straight. SRAM AXS FD Shifting Troubleshooting. We're using cookies in case to provide best-possible user experience. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. Repeat approximately ten times. I plan to reach out to SRAM this week. Company When this happens with RED or Force eTap AXS drivetrains, it is often the result of the front derailleur being set up outside of our specifications. Before I get into it, Ill mention that SRAM has some helpful technical manuals and that its worth taking the time to look through the Eagle AXS manual to set your derailleur up or learn about some of the technical procedures. The front derailleurs position on the bike is absolutely foundational to its performance. Introduce Yourself / Gallery - Please use metric weights. #1 remove both batteries, charge them fully, then reinstall them. Reinstall the battery in your front derailleur. Add to Basket . Ride your cassette for a few hundred kilometers to allow the chain and cassette to break in together and cassette noise will disappear. SRAM XX1 Rear Derailleur Cable Anchor with Washer. Without it, outer limit adjustment needs to compensate to produce a fast shift, but then you run the risk of an over up-shift chain drop. Sram AXS Force shifting issues. Reinstall the pads and wheel and loosen the caliper bolts. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. Download the full eTap AXS User Manual here. Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. That means the standard SRAM AXS road shifters (Rival, Force or Red) will shift them criss-cross between the levels. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. SRAMs wireless AXS drivetrain has a bunch of benefits, including clean cable(less) routing, no shift degradation due to cable wear, and ease of installation, but most of all it means crisp, smooth shifting pretty much all of the time. If you want to see 'meh' content of me and my bike you can follow my life in pictures here! And we also described how it is missing hi/lo limit screws and maybe even the B-tension screw (read what that means here.) To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Imagine an instance where you might be riding and find that your shifting just isnt quite right. IMBA Epics | Well until today If your system is unresponsive, often the main culprit is a dead battery. Just swap it out and youre good to go. Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. Show. Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. If you continue to struggle achieving proper alignment, weve recently developed a tool that can aid in front derailleur setup. I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. Continue to squeeze the lever until the pistons touch the spacer. As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. Not everybody feels comfortable working on their own bike, so dont hesitate to enlist your local bike shop to get your setup dialed. $61.99. I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. For more information, please see our If you heard your derailleur contact something and there are one or two specific gears somewhere that just arent happy, its likely that your hanger is bent. I believe YOU have done or are doing something wrong. The RD is on its way to SRAM through LBS. 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS Santa Cruz Bikes Like the Megatower Just Went On Mega 3 Expert Tips to Improve Winter Mountain Bike Performance. We will stick to problems that plague rear derailleurs, as 1X setups are common on most modern mountain bikes. Your browser does not support all of our websites functionality. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. Pulled the battery and put it back and nothing. If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and water. Everything thing seems to still work and shift properly, and the batteries are both fully charged. This also means that upgrades are easy. Fortunately, SRAM AXS derailleurs feature a clutch that allows it to move upon impact, meaning the derailleur is more often than not intact after such an incident, and just the hanger is all thats needed. You can check the status of your battery using the AXS phone app or by checking on the derailleur or shifter. Over time, dirt and grime can keep pistons from moving freely. Those that know how to adjust cable tension on a mechanical derailleur will find the micro-adjust on an AXS derailleur immediately familiar because it does exactly the same thing, electronically. Google searches have rendered nothing. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. See more for the smoothest, fastest shifting setup. Release the AXS button on your front derailleur. SRAM Red eTap Rear Derailleur Ceramic Pulleys (11 Speed) 1 review Average Rating:1 . That fix is certainly trickier than swapping a battery or rebooting the system. If you dont have the tool simply use a measuring tool to ensure that the gap between the teeth on the upper pulley and the teeth on the biggest cassette sprocket is approximately 3mm. bought a bike with AXS force a while back and the left shifter killed a battery within 2 weeks. Descend to trailhead and it wouldn't shift the entire descent. Lights will come on every time a shift is executed; green means the battery is good, red means its low, and flashing red means very low. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. Fresh out of the box, your new brakes wont feel like they have any power until you go through the bed-in process. If everything is working correctly except the controller, reach out to SRAM Tech Support: 1-800-346-2928. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). WatchHow To Video, B) Fine tune front shifting with limit screws. Add to Basket. Not gonna lie: reading this makes AXS sound pretty appealing. Orange Seal, does it live up to it's fame. Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. Remove the pad spacer and gently push the pistons back into the caliper with a plastic tire lever. I returned one for warranty work due to the same issue. The only good this was that I coudl still go for a ride with another bike on which the AXS was working normally. In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. The same process can be carried out with the AXS Reverb and remote and should reset the system. I would try this: for the smoothest, fastest shifting setup. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. This can result in pads not advancing far enough to provide adequate brake power, or pistons not retracting . Hit the AXS button on it, nothing. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? Disc brake noise can be a matter of some water or dirt temporarily getting on the rotors. Gently squeeze the brake lever several times until the pistons have advanced and contact the pad spacer. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. You can always swap them over again to change seat height for climbing/descending. Green LED lights should stop blinking. If your pads still have life left, ensure your pistons are moving properly by going through the Pad Advance procedure outlined above. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. Everything setup-wise is fine, the alignment tool was used and the limit screws are adjusted as per SRAM parameters. Download the full eTap AXS User Manual here. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. This is an important part of the front derailleur setup process because it provides a significant increase in stability when upshifting to the big ring. Yet the simple answer is, you just replace the battery / recharge it silly, haha. A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. With the 12-speed, Shimano cassette, you should use an SRAM 12-speed derailleur. Watch How To Video, A) Check your rear derailleur hanger alignment. LINE IT UP Front Derailleur Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Ask someone who knows what they are doing to help you. Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). Add to Basket. As for the chain, it. Havent had this specific issue on my eTap but Ive never had an issue with warranty by SRAM. If the app says that there is new firmware available for a component then follow the steps to push that update through. New one works trouble free so far. Have you tried to re-pair the rd with the shifters are per the initial setup? Out of stock. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. - Using the front derailleur with the shifters works perfectly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. Best Bike Trails | Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). It is best always to begin with basic adjustment procedures of limit screw settings, indexing, and B-screw adjustments. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? Then hit the parking lot and starts again. SRAM Red / Force eTap AXS Rear Derailleur Spare Parts. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Take your bike to a dealer and they will call SRAM service and it will be replaced. This happened with my old 11 speed etap. The solution is the same in either case: replace the pads and rotors, and carefully follow the bed-in process outlined above for quiet operation. Press AXS button on shift levers Again locate AXS button at rear derailleur. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) The previous road version SRAM Etap wireless shifting has been out for a bit longer. etap axs disc brake troubleshooting SRAM hydraulic disc brakes offer the best power and feel in the road braking world. Always quick responses from SRAM so far through my local shop. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. 1. When you keep surfing on this site you agree with the cookie usage. Rather weird and i'd wait for Sram to respond. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. When youre satisfied with the position of the front derailleur, slowly bring the mounting bolt up to 6 Nm torque. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. SRAM support pages are utterly useless and I was unable to find anything similar after some googling. 1) After you've paired the components in your AXS groupset together and completed setup and tuning, download the free AXS app from the Apple App Store or Google Play. Especially during sprints RD suddenly making multiple shifts randomly poses a serious fall hazard. . So it looks that my happines of SRAM AXS has gotten a dent. The original SRAM Force AXS (& Red AXS) rear derailleurs have a maximum cog size limit of 33T. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. Ive never had this with Etap but Ive had issues with Di2 dying after a firmware update. Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. If the wedge is missing on a bike that came with an eTap AXS front derailleur, see your local dealer to ask for a free replacement. Is your bike more than a year old? Watch How To Video This setup step has more effect on shifting performance than any other adjustment. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. If youve gone too far in the wrong direction, try going back the other way. If that would be repeatable, it is most likely and electric issue. If it flashes red and green that means a shift has been rejected, which can happen when its below -15C (5F), so bear this in mind during winter months. #4 re-install all firmware (overwriting existing). This was the version before SRAM AXS. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasn't working. It's designed for the 10-26T, 10-28T and 10-33T cassettes. You're the mechanic and it doesn't work after you worked on it. Your browser does not support all of our websites functionality. ', I will have a look at my Etap tomorrow and see if i can find a fix for you. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 112K views 2 years ago SRAM AXS Buttons Classic Cycling 18K views 1 year ago Ajuste del nuevo cambio Sram Etap Red, Force y. Josh. Most frames these days have a derailleur hanger that can be replaced with the tools you carry on an average ride. I then tried connecting with my iphone . If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. Make sure the wedge lightly contacts the frame or braze-on. Tirer pleinement profit de votre groupe eTap AXS n'est pas difficile. Its time for a brake bleed. Your browser does not support all of our websites functionality. Use DOT compatible grease whenever it is specified. We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. Call SRAM or work it through your LBS, SRAM will fix you up. if an electronic system starts behaving erratically and there's no likely external factor, it's generally a sign that it's on the way out. Hopefully, this guide will help keep you rolling if the time comes. Either you have JavaScript disabled or your browser does not support JavaScript. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. If the rear wheel is then spun enough for the spoke to move out of the way, the RD will continue to the next indexed position. Have had three wifli rear derailers fail since March on my tarmac. Just . Allow the brakes to cool prior to any additional riding. Singletracks may receive compensation for purchases made through any affiliate links in this article. The black finish on our XG-1270 cassettes is hard-wearing and looks fantastic. and our Check out this handy guide from SRAM. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. by Frankie - B on Wed Mar 02, 2016 9:42 pm, by wheelsONfire on Thu Mar 03, 2016 11:15 am. Add to Cart. When shifted into the big ring up front and smallest cog in back, adjust the high limit screw (the one on top) until there is 0.5-1 mm of clearance between the inside of the outer derailleur plate and the chain. How do I pair my AXS components together? SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. Add to Basket. This will ensure power, consistency, and quiet during braking for the life of the rotor. SRAM NX Eagle Rear Derailleur Spare Parts. by jbattermann on Fri Aug 17, 2018 10:39 am, by VTR1000SP2 on Fri Aug 17, 2018 11:51 am, by jbattermann on Sat Aug 18, 2018 10:49 am, by SLCBrandon on Sun Aug 19, 2018 9:51 pm, by Fisherfreerider on Mon Aug 20, 2018 2:38 pm. Apparently there was a problem with the derailleur, but they promised a send a new one that will be delivered today. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. If the brake hose was cut to length during installation, the system must be bled. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Just ensure that the tops of the big chainring teeth are passing through the guide mark. $312.99. If the noise is more persistent and remains long term, the pads may be contaminated, or improper bed-in left inconsistent layers of pad material on the rotor surface. Second, check rotational alignment by shifting into the large chainring and adjust the derailleur at the braze-on mounting bolt so that the alignment marks on the front and back of the cage align with the large chainring. Let the cassette break in 4. We had a second axs derailleur on another bike develop issues and a yellow light came one. SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. If needed, they can reach out to our Dealer Service department, and well work together to ensure youre happy with your group. Watch How To Video Rear Derailleur A) Check your rear derailleur hanger alignment. Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. I thought it was just me and tried internet searches for the cure but of course to no avail. About Us | MTB Podcast | Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. Install the proper pad spacer for your model of caliper. The troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. Thinking about it logically, you're telling the AXS system where the derailleur is in relation to the cassette and how to move sideways across it. View Details. Yesterday, I installed it on the bike, and was indexing the gears. $18.99. There is one mechanical reason I can think of. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Bed-in your brakes before your first ride! Back by popular demand, the general all-things Road forum! That seemed to be down to corrosion of the parallelogram pivots on the rear . If re-pairing derailleur and shifter didnt work to solve inoperative shifting, it can be worth checking for firmware updates. If your Force eTap AXS group continues to make noise, please reach out to your bike shop. Been having a lot of trouble with my X01 AXS rear derailleur. SRAM Red Rear Derailleur (Black) (11 Speed) Not yet reviewed. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. The 33T seems a pretty hard stop. Firstly, check if you are using the right SRAM rear derailleur. You may also want to inspect your brake lines to ensure they arent kinked anywhere. BlackBox Eagle AXS derailleur prototype (l) vs. current XX1 Eagle AXS (r) We've obviously mentioned the lack of a derailleur hanger in SRAM's new direct-mount BlackBox Eagle AXS derailleur prototype. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike.