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payactiv complaints

Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. We're working on your case. We always try our best to do our job well, and your kind words make it all worthwhile. How long does it take to get money from PayActiv? I give up, too much effort for a service that is too easy to live without. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. It goes against our guidelines to offer incentives for reviews. Get what youve already earned, right now, to pay bills or buy what you need. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. We always try our best to do our job well and your kind words make it all worthwhile. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Learn more about Apollo.io Create a free account No credit card. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Send funds by phone number. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv . Have a wonderful day ahead! Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future research/editorial team. Borrow up to $500 with just a few swipes but only for residents of 21 states. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. LoanPro. This makes it one of the few cash advance providers that doesnt require a bank account. Hi there,We sincerely apologize for your negative experience. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We may also receive compensation if you click on certain links posted on our site. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Payactiv: Enrollment is free. We update our data regularly, but information can change between updates. Dave charges a $1 per month membership fee, which is much lower than Empower. They cant help you resolve any issues. But options are limited if your employer isnt enrolled with Payactiv. Everybody! * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Alan Davis was very awesome. Read 4 more reviews about Payactiv Inc. LM. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Like Empower and PayActiv, Dave also offers money management features. Hi Contrast,Thank you for taking the time to write a review about your experience. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Hi Erica,Thank you for taking the time to write a review about your experience. A co worker of mine tried to warn me about pay active. This site may be compensated through third party advertisers. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. . Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Have a blessed day. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Grace made sure it happened n it is now resolved. Learn how we maintain accuracy on our site. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Hi Bill, sincerest apologies for the inconvenience. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Feb 16 I finally get connected to Ned. Their customer support team is available via live chat and call 24/7.. Have up to $250 automatically deposited into your account for a $9.99 membership fee. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Consider another cash advance option if your employer isnt enrolled. The app is high-rated on the App Store and Google Play store. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. . One of our representatives will be reaching out to you shortly to assist you. PayActiv achieves high marks in both areas. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Replies to negative reviews in < 24 hours. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. There are no fees or interest charges associated with your payday cash advance. You can apply for a Payactiv account online. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! This product doesn't have any reviews yet. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. If there's anything you need in the future, we're here 24/7. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Talk with a financial professional if you're not sure. 2023 GOBankingRates. Agent after agent kept telling me to wait an additional 24 hours. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. New York, NY, 10016. Replies to negative reviews in < 24 hours. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Customer service rep Zachery Marshall was very polite and patient. Devin Myer's, can you help? Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. A team member will be in touch ASAP. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Otherwise, you could pay as much as $5 per month. Ned is amazing. Ned is the highlight of this company compared to the 25+ agents I've spoken too. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Like I said, I do want to thank him again for this. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. We hope to find a solution that makes you smile. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). 2023 Payactiv, Inc. All Rights Reserved. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. I will never forget this. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Applying for PayActiv is easy. He was very knowledgeable and suggested the best way to access my money the fastest way possible. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. If you have questions about Payactivs security policies, contact the company on its website. Up to 4 days early deposit of government payments2. We'd like to turn this around and resolve your issue ASAP. Have a blessed day. Hi Clechelle,We sincerely apologize for your negative experience. Have a blessed day. I was extremely frustrated before calling and speaking with Ava. m was so helpful he updated my ewa hours so I could handle all my business. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. He deserves recognition. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Have a blessed day. so i contacted pay activ due to some account issues. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Heres how Payactiv and payday loans compare. We'd like to turn this around and resolve your issue ASAP. PayActiv advances wages that workers have accrued but haven't yet received. Indeed Featured review. Be sure to include your Employer's name, Employee ID, and Mobile number. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. banks. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Funds accessed using Payactiv will show as a deduction on your next paycheck. Meanwhile, I will be overdrawn due to lack of funds. Daily pay is a really good app way better then this crap they call an app. This rating has decreased by -17% over the last 12 months. If your employer offers EWA, all fees to access your earned wages are less than $3. View Payactiv SDS-IT revenue, competitors and contact information. We use dedicated people and clever technology to safeguard our platform. No credit check, consistent income in the past 2 months from the same employer. This product doesn't have any reviews yet. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator.

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